Version 1.0 · Effective Date: July 11, 2026
Coach Compass respects your right to control your account and personal information.
This Account Deletion Policy explains how trainers can request deletion of their Coach Compass account and associated information.
1. Requesting Account Deletion
Trainers may request deletion of their Coach Compass account at any time.
To request deletion, contact: support@coachcompass.life
Please include:
- The email address associated with your Coach Compass account.
- Your request to delete your account.
We may request additional information to verify account ownership before completing a deletion request.
2. Information Deleted
When an account deletion request is completed, Coach Compass will delete or remove access to account-associated information, which may include:
- Trainer profile information.
- Login information.
- Stored client profiles.
- Workout programs.
- Progress records.
- Uploaded progress photos.
- Trainer notes.
- Subscription-related account information where applicable.
3. Information That May Be Retained
Certain information may be retained when necessary for:
- Legal obligations.
- Fraud prevention.
- Security purposes.
- Resolving disputes.
- Enforcing agreements.
- Financial recordkeeping requirements.
Any retained information will be handled according to applicable privacy requirements.
4. Processing Time
We aim to process deletion requests within a reasonable timeframe.
Some requests may require additional time for verification or completion due to technical, legal, or security requirements.
5. Subscription Cancellation
Deleting your Coach Compass account does not automatically replace subscription cancellation procedures.
Subscriptions purchased through Apple App Store must be canceled through your Apple account subscription settings.
6. Contact Information
Coach Compass
Owned and operated by Kathleen Arroyo
Nevils, Georgia, USA
Email: support@coachcompass.life
Website: coachcompass.life