Version 1.0 · Effective Date: July 11, 2026
Coach Compass offers subscription-based access to tools designed for fitness professionals to manage and organize their coaching businesses.
This Subscription & Refund Policy explains how subscriptions, payments, cancellations, and refunds are handled.
1. Subscription Plans
Coach Compass may offer multiple subscription plans with different features, limits, and pricing options.
Available plans may include:
- Starter
- Coach+
- Coach Compass
Plan names, pricing, included features, and availability may change as Coach Compass evolves.
Current subscription details will always be displayed within the Coach Compass application or applicable purchase platform.
2. Billing and Payment Processing
Subscriptions purchased through the Coach Compass mobile application may be processed through Apple App Store or other authorized payment platforms.
Coach Compass does not store complete payment card information.
Your payment provider manages:
- Payment processing.
- Billing authorization.
- Subscription renewal.
- Payment method updates.
3. Automatic Renewal
Subscriptions may automatically renew unless canceled before the renewal date.
By purchasing a subscription, you authorize recurring billing according to the terms presented at the time of purchase.
4. Managing or Canceling Your Subscription
For subscriptions purchased through Apple App Store:
- You may manage or cancel your subscription through your Apple account subscription settings.
- Deleting the Coach Compass app does not automatically cancel your subscription.
You are responsible for canceling your subscription before the next billing period if you do not wish to continue.
5. Free Trials and Promotional Offers
Coach Compass may offer free trials, promotional pricing, or special offers.
The terms of each offer, including duration and renewal conditions, will be provided before purchase.
6. Refunds
Refund requests for purchases made through Apple App Store or other third-party platforms are handled according to the policies of those platforms.
Coach Compass cannot directly issue refunds for purchases processed through Apple or another payment provider.
If you experience a billing issue, contact: support@coachcompass.life
We will assist with account and subscription questions when possible.
7. Subscription Changes
Coach Compass may modify subscription offerings, pricing, or included features in the future.
If changes affect an active subscription, applicable notice will be provided as required.
8. Contact Information
Coach Compass
Owned and operated by Kathleen Arroyo
Nevils, Georgia, USA
Email: support@coachcompass.life
Website: coachcompass.life